Return Policy

Our Promise

We want to ensure your satisfaction with our resources. See our details below for product-specific policies. If you feel unsatisfied with your order and are unable to meet return requirements, Contact us with your concerns.

Books & Misc. Items

Books in acceptable condition may be returned within 21 days* for a a full refund. If books are in unacceptable condition, the store team will contact you with refund details.

DVDs & Kits

Packaged resources, such as kits, curriculum, and DVDs, may be returned within 21 days for a a full refund*. Resources must remain unopened and in original packaging for the full refund.

Download Resources

All audio and visual downloads are non-refundable. Our store staff are happy to help ensure the correct downloads are purchased.

Wondering How to Return?

Please follow these steps to return product:

  1. Make a note of why you are returning the product on the packing slip or send an email with your order number to
  2. Place product in original packaging and seal well to avoid any damages.
  3. Expect an email or phone call within 3 weeks to confirm the return.

Return Address

Youth Specialties Bookstore
5320 W 23rd St
Suite 130
Minneapolis, MN 55416

Event Purchases

On-site product for all our events are final sale. Our on-site staff will be more than happy to assist you in your purchases to ensure satisfaction.

*Orders will be accepted for refund as long as the ship date is within 21 days, even if they are received later. Shipping costs incurred will not be refunded.