Return Policy

Our Promise

We want to ensure your satisfaction with our resources. See our details below for product-specific policies. If you feel unsatisfied with your order and are unable to meet return requirements, Contact us with your concerns.

Books & Misc. Items

Books in acceptable condition may be returned within 21 days* for a a full refund. If books are in unacceptable condition, the store team will contact you with refund details.

DVDs & Kits

Packaged resources, such as kits, curriculum, and DVDs, may be returned within 21 days for a a full refund*. Resources must remain unopened and in original packaging for the full refund.

Download Resources

All audio and visual downloads are non-refundable. Our store staff are happy to help ensure the correct downloads are purchased.

Wondering How to Return?

Please follow these steps to return product:

  1. Make a note of why you are returning the product on the packing slip or send an email with your order number to fulfillment@youthspecialties.com.
  2. Place product in original packaging and seal well to avoid any damages.
  3. Expect an email or phone call within 3 weeks to confirm the return.

Return Address

Youth Specialties Bookstore
5320 W 23rd St
Suite 130
Minneapolis, MN 55416

Event Purchases

On-site product for all our events are final sale. Our on-site staff will be more than happy to assist you in your purchases to ensure satisfaction.

*Orders will be accepted for refund as long as the ship date is within 21 days, even if they are received later. Shipping costs incurred will not be refunded.